Privacy policy.

Effective Date: 14 August 2025

BrewNest (“we”, “our”, “us”) is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store and disclose your personal information when you interact with us, purchase our products, or use our website [brewnest.co].

What information we collect

We may collect:

  • Contact details – name, email, phone number, postal/delivery address.

  • Order details – products purchased, payment information, transaction history.

  • Account details (if you create one) – login credentials, preferences.

  • Website usage data – IP address, browser type, device information, and browsing behaviour (via cookies and similar technologies).

We do not intentionally collect sensitive information unless you provide it voluntarily.

How we collect information

We collect personal information when you:

  • Place an order on our website.

  • Contact us via email, phone, or social media.

  • Subscribe to our mailing list or create an account.

  • Use our website (data may be collected automatically through cookies and analytics).

Why we collect and use information

We use your personal information to:

  • Process and deliver your orders.

  • Communicate with you about orders, products, or services.

  • Send marketing communications (if you have opted in).

  • Improve our products, services, and website.

  • Comply with our legal obligations.

Marketing communications

If you opt in, we may send you promotional emails or SMS messages. You can opt out at any time by:

  • Clicking the “unsubscribe” link in an email;

  • Following the opt-out instructions in an SMS; or

  • Contacting us at hello@brewnest.co.

Cookies and tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyse traffic, and personalise content. You can disable cookies in your browser settings, but some features may not work as intended.

Sharing your information

We may share your personal information with:

  • Service providers (e.g., payment processors, shipping carriers, IT and marketing platforms).

  • Regulatory bodies, if required by law.

Some service providers may store or process your information outside Australia (e.g., in the United States). We take reasonable steps to ensure these providers handle your data in accordance with the APPs.

We do not sell or rent your personal information to third parties.

Storage and security

We store personal information electronically using secure systems and take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.

Access and correction

You may request access to or correction of the personal information we hold about you by emailing hello@brewnest.co. We will respond within a reasonable time and in accordance with the APPs.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.

Contact us

BrewNest

Email: hello@brewnest.co

ABN: 82 969 447 975

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or call 1300 363 992.